While the City of Omaha has improved security measures, accidents could happen. Damage to vehicles or stolen property must be initially reported to the Omaha Police Department. Then, owners also can file a claim with the City of Omaha. Call 402-444-PARK for assistance. Booting and towing occur when a vehicle has accumulated three unpaid tickets. Thirty days after your third unpaid ticket, your vehicle is eligible to receive a boot on the wheel of the car prior to the tow. If you discover that your car has a boot or has been towed, call Omaha Vehicle Impound Facility at 402-444-5782. It is located at 7809 F Street. Hours of operation are Monday-Friday, 9 a.m. – 5 p.m.